727-532-3020
1-855-PRO-LUXE (776-5893)

hurricane-season-788114

Due to the volume of emails and phone calls we are receiving regarding preparing for Hurricane Irma, we are unable to
answer all calls and emails from residents as quickly as we would like to.
Below/Attached is some information we can provide you in the meantime:
We are prioritizing general maintenance requests this week so we can focus on hurricane preparedness.

WE ARE UNABLE
TO BOARD UP WINDOWS AND SUCH REQUESTS WILL NOT BE PROCESSED.

During storms, a majority of damage comes from flooding and items being propelled by high winds.
We highly urge you to identify areas where water intrusion may be an issue. There are steps you can
take to help keep water out of your home. For example, rolling up towels/sheets/blankets to keep on your
window sills and in doorways can help soak up water penetration. Please keep French drains, gutters and
storm drains free from debris to prevent additional pooling. There are various places offering free sand you
can bag to protect your home from water intrusion. A list of locations providing free sand is attached.

KEEP
YOUR WINDOWS AND DOORS CLOSED AND LOCKED DURING THE STORM. REMOVE
AC WINDOW UNITS TO PREVENT WATER INTRUSION.

We highly urge you to make sure your property is free from items that may be propelled in a high
wind situation. Please inspect your property for potential hazards as soon as possible. Make sure your yard
is mowed and tidy so if emergency personnel needs to access your property, they can do so safely. Relocate
any items you wish to keep indoors. ie patio furniture, potted plants and other items that could be air lifted
and cause damage. Discard rubbish, junk and debris stored outside prior to the storm at approved sanitation
facilities. A list of waste collection facilities is attached.

DO NOT INSTALL DUCT TAPE AND OTHER
ADHESIVES ON THE WINDOW GLASS. THIS METHOD DOES NOT PREVENT AGAINST
HURRICANE FORCE WINDS AND CAUSES DAMAGE TO THE PROPERTY.

During and after the storm, we may not be able to reach all maintenance calls immediately due to environmental
factors, utility outages and a shortage of personnel to assist with a potential widespread disaster. We will keep an
open line of communication for a long as we can.
To report damage from the storm, please use the phone numbers or emails below to communicate your maintenance
requests.

Make sure to include your NAME, PROPERTY ADDRESS, PHONE NUMBER, DAMAGE REPORT
(PHOTOS WILL BE HELPFUL) so we can prioritize and schedule requests according to safety, availability,
accessibility, and the nature or urgency of the request.
For Fire and all other Life Threatening Emergencies Call 911
Call/Text:
Roof leaks and Flooding (813) 538-9170
Plumbing Issues (813) 539-2627
Broken Windows/Doors (813) 539-2666
Fallen Branches/Trees &
Indoor Electrical (Not Outages) (813) 538-8166
Email:
ReportStormDamage@proluxeproperties.com
We have set up a Group Text Alert to provide you with a link for Evacuation Information and Storm Preparation for our
State. If you wish to opt out of receiving these messages, please reply STOP to the text.

Utilities
          Duke Storm Prep Info:
TECO Storm Prep Info:

Sandbag Locations

Hurricane Pet Safety

FL Government Links
         http://www.dep.state.fl.us/mainpage/em/district_er.htm
         http://www.floridahealth.gov/alternatesites/cms-kids/families/early_steps/documents/shelters.pdf
          http://www.hillsboroughcounty.org/residents/public-safety/emergency-management
          http://www.pinellascounty.org/emergency/
          http://www.pinellascounty.org/emergency/phone_numbers_websites.htm
          http://www.stpete.org/community/CAPI/emergency_preparation.php
          http://florida-informations.com/Unterwebsite/phone_numbers_e.htm
          http://www.sarasotacms.com/pages/ImportantNumbers/$file/Important+Telephone+Numbers.pdf
          http://www.baynews9.com/content/news/baynews9/weather/hurricane-center/evacuations.html
 HART Emergency Evacuation Bus Routes
         http://www.gohart.org/Pages/maps-emergency-evac.aspx
 
Annual Emergency Planning Guide- Hillsborough
         http://www.hillsboroughcounty.org/en/residents/public-safety/emergency-management/annual-disaster-planning-guide

Additional Information Below

TECO Storm Flyer

Important Phone Numbers

TECO Storm Prep

FLA Emergency Line (2)

FEMA Pet Pamphlet (2)

Bus Evacuation Routes (2)

Tampa Bay Sandbag Locations (1)